Bigci OFFICIAL REFUND POLICY
Thank you for visiting and shopping at Bigci Official and We are truly sorry if you are having any issues or inconvenience about the purchase. Please read the steps below carefully to get better result for your refund request.
Customers have 15 days from the day they received their item to request a replacement, refund or returns. Shipping and handling fees are not refundable in any cases.
First of all, if you would like to refund or return for any reasons, please contact our Support Team at
Q: When can I request a refund?
A: It’s our responsibility to replace your item(s) if they meet all of following conditions:
- The product is flawed
- The print quality is poor
- The product you received is different from the product originally represented on our site
Please email us at:
Cancel (If Applicable)
A: After making purchase, customer have 12 hour to request cancelling – we will happy process full refund. After that date, item will be produced and we can’t support any further.
Late or missing refunds (if applicable)
A: If you haven’t received a refund yet:
- Firstly check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Thirdly, contact your bank. There is often some processing time before a refund is posted.
- Finally, if you’ve done all of this and you still have not received your refund yet, please contact us at: email@example.com.
Sale items (if applicable)
A: Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
For all other requests please email us at: